Professional Career

The work
behind
the work.

Product Manager with 18+ years across global trading, wealth management, financial advice, HR tech and agentic AI. From Colombo to London to Sydney — a career built on turning ambiguous, high-stakes ideas into products people trust and use.

18+
Years
AU$200M+
Revenue delivered
4
Continents
12+
Markets & regions
Current
2024 – Now
Active
Product Lead — Platform & Integrations
Humanforce · AU / NZ / UK / US
  • Set the product vision and roadmap to unify five standalone HCM products — TALENT, HR, WFM, PAYROLL and BENEFITS — into a single, coherent platform experience.
  • Own Integration Central end-to-end: strategy, KPIs, adoption and delivery. Drove 168% customer site growth in year one, with a clear roadmap to 500%+ by FY26.
  • Shipped SSO across the full HCM suite and led the migration of legacy integrations onto a modern platform — reducing rollout complexity and cost for customers.
  • Designing and delivering HCM Admin Central — a unified observability layer giving teams and customers real-time visibility across logs, audits, exports and integration health.
  • Built and mentored product and delivery squads around a product-led, customer-centric mindset — coaching teams to prioritise outcomes over output.
2023 – Now
Active
AI Product Lead
PiFi Property — PropIQ · Australia
  • Conceived, led and launched PropIQ from zero — an agentic AI property co-pilot that does in minutes what would take a human researcher weeks.
  • Architected an 8-agent AI platform orchestrating live listings, suburb intelligence, Google Maps, travel times, cash-flow modelling and floor plan vision — all in a single conversation.
  • Made complex data decisions — stack selection across OpenAI, DeepSeek, Gemini and Grok — balancing quality, latency and cost at every model upgrade cycle.
  • Designed the UX strategy: persistent memory, parallel research journeys and async multi-chat — making a powerful tool feel effortless for everyday Australians.
  • Built an automated AI evaluation framework using Claude to continuously test response quality, preventing silent regressions as models and prompts evolved.
  • Turned deep research outputs — suburb rankings, cash-flow reports, floor plan analysis, CMA — into structured, scannable formats that non-technical users can immediately act on.
Recent
2016 – 2024
Product Lead
IRESS — Wealth Management & Trading · 7 years · AU / UK / CA / ZA
  • Progressed from Product Manager to Product Lead — owning the vision, roadmap and P&L for wealth data, APIs and connectivity products used by advisers, platforms, fund managers and registries across four countries.
  • Delivered Australia's first fully digital managed fund registry and the first independent advice-to-investment-platform integration — reducing adviser processing time by ~30% and onboarding time by ~90%.
  • Built and commercialised a new Data & Analytics suite on OneVue — real-time cash-flow, holdings, demographics and registry services — creating a scalable recurring revenue stream from data and operational automation.
  • Led and grew multiple cross-functional squads across AU, UK, Canada and South Africa — shifting teams from feature-delivery thinking to outcome-driven, product-led execution with clear success metrics.
  • Embedded continuous discovery across the business: direct customer conversations, in-product feedback widgets and ongoing research programs — building a validated, data-driven opportunity pipeline.
  • Won the 2020 Global Iress Hackathon with an ML concept demonstrating new ways to monetise wealth data — validating the data strategy and accelerating internal buy-in for the analytics roadmap.
2014 – 2016
Product Manager
Telstra Digital · NSW Govt · Asasha · AU
  • Led consumer identity and digital authentication product development at Telstra Digital — operating at the scale of Australia's largest telco.
  • Drove digital services innovation at NSW Department of Finance, working within government constraints to modernise citizen-facing products.
  • Early-stage PM on Asasha — a bold attempt to build Australia's first subscription digital GP service, in partnership with Pfizer AU and venture studio Prehype NYC. Fast, ambiguous, zero playbook.
2009 – 2014
Head of Product → Lead Business Analyst
MillenniumIT / LSEG · 5 years · Sri Lanka / UK / Global
  • Led a team of 18 direct reports across product and business analysis — building the capability, processes and culture that turned MillenniumIT into a credible global trading technology provider.
  • Defined and delivered Smart Order Routing and Trading Systems deployed across exchanges and brokers in Europe, Asia and the Americas — US$37M in revenue from 2010 to 2014.
  • Played a direct role in building the commercial track record that gave LSEG the confidence to acquire MillenniumIT — one of the most significant deals in Sri Lanka's tech history.
2006 – 2009
Business Analyst
MillenniumIT · Sri Lanka
  • Started career in the deep end — building mission-critical trading infrastructure from the ground up, learning the discipline of getting complex systems right under pressure.
  • BSc Computer & Information Systems, University of London — 2nd Class Upper Honours, GPA 3.59.
Skills
Product Strategy & Vision Agentic AI / LLM E2E Product Delivery Team Leadership & Mentoring Customer & UX Research Commercial Modelling Data-Driven Decision Making Stakeholder Management Fintech / Proptech / Healthtech Rapid Prototyping Claude Code · ChatGPT · Gemini DevOps Delivery Market Analysis Agile & Lean Web3 / Crypto Awareness MCP & AI Platform Architecture
Education
2006
BSc Computer & Information Systems
University of London — 2nd Class Upper, GPA 3.59
2002
GCE A Levels — 2 A's, 1 B
Royal Institute International School, Sri Lanka
1999
GCE O Levels — 10 A's, 2 B's
Royal College, Colombo, Sri Lanka